Privacy Policy

Last Updated: 4/14/2025

HIPAA Compliance

As a healthcare provider, we are required by law to comply with the Health Insurance Portability and Accountability Act (HIPAA). We take this responsibility seriously and have implemented the following measures to protect your health information:

• Staff Training: All our staff members receive regular training on HIPAA requirements and privacy practices.
• Physical Safeguards: We maintain secure facilities with restricted access to areas where protected health information is stored.
• Technical Safeguards: We use encryption, secure networks, and password protection to safeguard electronic health information.
• Administrative Procedures: We have policies and procedures in place to ensure consistent privacy practices throughout our organization.
• Business Associate Agreements: We require all third-party service providers who may access protected health information to sign agreements obligating them to maintain the same level of privacy protection.

Your Rights Under HIPAA

HIPAA provides you with important rights regarding your health information. As our client, you have the right to:

Information We Collect

To provide you with the best possible care and services, we collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and emergency contact information.
• Health Information: Medical history, diagnoses, medications, treatment plans, and other information related to your health and care needs.
• Insurance Information: Insurance provider, policy numbers, and coverage details.
• Financial Information: Billing information and payment history.
• Website Usage: Information about how you interact with our website, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and coordinate your healthcare services
• To communicate with you about your care
• To bill for services and collect payment
• To improve our services and develop new ones
• To comply with legal and regulatory requirements
• To contact you with information about services that may benefit you
• To respond to your inquiries and requests

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Treatment: With healthcare providers involved in your care.
• Payment: With insurance companies and other payers to obtain payment for services.
• Healthcare Operations: For quality assessment, training, and business management.
• Legal Requirements: When required by law, such as in response to a court order or subpoena.
• Public Health and Safety: To prevent a serious threat to public health or safety.
• Business Associates: With third parties who perform services on our behalf, subject to contractual privacy protections.

We will not sell, rent, or otherwise disclose your personal information for commercial purposes without your explicit consent.

Our Security Commitment

Protecting your information is one of our highest priorities. We maintain appropriate physical, technical, and administrative safeguards to protect your information, including:

• Secure, encrypted electronic health record systems
• Limited access to personal information based on job responsibilities
• Regular security assessments and updates
• Secure disposal of information when no longer needed
• Continuous monitoring for potential security breaches

While we implement these security measures, please understand that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us About Privacy Concerns

If you have questions, concerns, or complaints about this privacy policy or our privacy practices, please contact our Privacy Officer at:

We take all privacy concerns seriously and will make every reasonable effort to address your concerns promptly and thoroughly.